Privacy Policy

Top Hat Imagewear (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, www.tophatimagewear.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website, request quotes, contact us, or otherwise interact with our services.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

When you submit forms on our Website, request a quote, contact customer service, or sign up for newsletters, we may collect:

  • Name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Shipping or billing address
  • Quantity requirements
  • Any information included in your messages or inquiries

Automatically Collected Information

When you browse our Website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website URLs
  • Cookies and tracking technologies

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and quote requests
  • Provide customer support
  • Process and manage orders
  • Communicate regarding products and services
  • Improve our Website and customer experience
  • Send marketing or promotional communications, where permitted by law
  • Maintain security and prevent fraud
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our Website may use cookies, analytics tools, and similar technologies to improve functionality and analyze website traffic.

You may choose to disable cookies through your browser settings; however, some portions of the Website may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties that assist us in operating our business, including:

  • Website hosting providers
  • Payment processors
  • Shipping and logistics providers
  • Marketing or analytics providers
  • IT and security vendors

We may also disclose information when required by law or to protect our legal rights.

5. Email Communications

If you subscribe to our newsletter or provide your email address, we may send you updates, promotions, or company news.

You may opt out of marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We encourage users to review the privacy policies of any external websites they visit.

8. Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take appropriate steps to delete it.

9. Your Privacy Rights

Depending on your state or country of residence, you may have certain privacy rights, including the right to:

  • Request access to your personal information
  • Request correction or deletion of your information
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise your rights, please contact us using the information below.

10. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Top Hat Imagewear
230 Duffy Avenue, Suite E
Hicksville, NY 11801
Phone: 1-800-452-3331
Email: customerservice@tophatiw.com
Website: www.tophatimagewear.com